Delivery Information
We aim to post orders all orders with 2 days of you placing your order.
DELIVERY COSTS:
UK:
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All orders have FREE delivery. These are send Royal Mail 2nd Class.
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Optional Extra - Upgrade to a Tracked Service for £1.99
International:
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Shipping is £4.99.
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Optional Extra - Upgrade to a Tracked Service for £9.99. Your order will be sent with FREE Tracked Shipping if you spend over £40.00
Lost Parcels
If, in the unlikely circumstance that your order is lost, then we will replace this, following any necessary investigation with the courier. Please contact us if your order has not arrived in the time expected.
For UK posted orders, please allow 10 days from the date of expected delivery for your order to arrive.
For International orders, please allow 25 days from the date of expected delivery for your order to arrive.
Returns Information
You are within your right to return an unopened, undamaged item within 14 days of receiving your order if it is no longer wanted. If an order is received damaged or faulty, or the wrong item has been sent we will replace or refund your order.
We will refund the cost of the product and any delivery costs if you item arrives damaged, faulty or incorrect. Please contact us and we will send you the postage return label to send it back to us. If the item is no longer wanted you will need to pay the return cost. We recommend sending back using a tracked service so you know when it arrives back with us.
Returns should be sent to the following address. Please ensure you include your order number so we know who is returning the item.
Pack the item well in original packaging so it arrives with us in a resalable condition.
2 Walter Place,
Lytham St Annes
Lancashire
FY8 3EA
United Kingdom